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“The maintenance floor looks fantastic and the men are thrilled. They moved their equipment back into place and everyone who comes into their area remarks on how great it is! We are a big fan of your husband and son! Thank you and we look forward to hearing from you.” Regards, Pam Pamela Dolinar Just you wait – there’s another new floor landing at Heinz Hangar Pittsburg Int’l Airport in October 2010! It is very refreshing and a pleasure to work with you, Brian, and Chris. A team you have assembled that takes such great pride and strives to perfection.We are looking forward to the completion of the main hangar floor. Please let us know the date you have in mind so that we can plan accordingly. Thank you again, Abby H. J. Heinz Company “Please accept my sincere thanks for the floor jobs you guys have done up to this point. As usual, you have delivered once again, a superior job in a very short timeframe, and I for one, appreciate it. It makes things so much easier when you have the right talent doing the job. Looking forward to future jobs coming up … Thanks again! Please extend my thanks to your crew also…. ” Dale Seibert *http://www.business2businessonline.com/index.php/component/content/article/1/309-common-understanding-.html ]]> What is NFSI? National Floor Safety Institute. Products must pass comprehensive safety tests to be awarded this certification. Click on the brochure link below to learn more. ]]>After a year of hard work and jobs well done, all of us at Hi-Tech Concrete Coatings enjoyed our annual company dinner. Visit us on Facebook for more photos of a fun evening!
 Hi-Tech at El Serrano's fabulous restaurant
We have an avid interest in floors, concrete floors to be exact. We analyze, repair, resurface, coat, or polish millions of square feet. We have stepped foot on floors in so many amazing places – like manufacturing plants, food and beverage plants, pharmaceuticals, warehouses, auto services, aircraft hangars – those gorgeous jets look fabulous on our glossy white floors. There’s soda, beer, candy, snacks, snack wrappers, pretzels, medicine, medicine bottle mfg, bakeries, tires, guitars, cosmetics, electronics, and wind turbines – whew, the list goes on and on. We have even coated floors at the US Capitol Building and another big one we can’t even tell you about. But if you call us we’ll be glad to let you know. Having access to such a variety of buildings in the Mid-Atlantic and Capital Cities regions offers quite an education on the infrastructure of all types of industries. It’s amazing to see the internal processes that produce the things we purchase and consume every day. Amazing stuff and best of all, our floors are there helping to make life comfortable. Our floor surfaces are safe, attractive, easy to maintain and comply with requirements necessary for LEED certified high performance green facilities. Take a step and give us a call. ]]> We often hear and crave feedback on how we performed after a project is completed, or even praise while a job is in progress. The feeling we get is motivating and satisfying. Emotions are stirred when we hear good things about our work and the people on our team. The reason for the positive outcome, the industriousness, performing to get everything just right, is a simple one. It’s more than a “job well done”. It’s an experience of human interaction, working together to produce the finest possible results. Emotions are involved. They run the gamut of exhaustion from hours on end of hard, often tedious work, to exhilaration at seeing the finished product, a crowning achievement. This involves more than just “putting the customer first” or the old adage, “the customer is always right”. It is becoming part of each company we work with – being concerned about their smooth operation, their goals, and helping them achieve those goals. Our knowledge and expertise goes beyond the “scope of work”. We push beyond the boundary to do more than what is necessary during each individual customer experience. Before our customer sees our floor as a finished product, we have to love it. And, yeah, we’re not afraid to say it. We love our customers too and that’s why they keep coming back. ]]> Recently, I had the opportunity to visit a jobsite, which I don’t often get to do since I am working in the office. At the time I visited I found only Rick, one of our Foremen, working alone, intent on carefully and purposefully operating a lumbering beast of a machine. As he maneuvered the planetary diamond grinder inch by inch across the concrete floor, I walked over to say hello. He stopped the machine and with a happy smile greeted me and we talked about how the work was progressing. The rest of the crew had taken a break for a late lunch – a favorite part of the day. Within a few minutes they all returned. Each one entered the warehouse with a smile and happy greeting. A few seconds later, after grabbing goggles, gloves and ear plugs, they got right back to their task intent on a process that has become second nature. I know the long hours and hard work they put into each floor coating installation. The various skills needed to prepare and resurface a concrete floor are more than menial tasks to them. As I observed them, each person performed a well-honed skill almost gracefully. There was no confusion, no asking what to do next. They worked together like a well-oiled machine. They each cooperate for the good of the whole. They have a united vision of the finished floor. It’s more than just a concrete floor to them. It’s a work of art, an industrial mural on which each of them is proud to affix their signature. I saw what the customer sees and thought what a great group of people make our company the best it can be. I am personally proud of what they accomplish every day and proud to be a part of it. ]]> We are so happy with the results, the difference in the floors is incredible and has created a positive feeling in the warehouse. Not only is it visually great but the air quality has dramatically improved now that the dust is under control. We are also happy with the crew and how well they worked with us to achieve what we needed in such a short time period. My warehouse team was able to conduct our daily business without any setbacks while the renovation took place. Each member of your crew was very courteous, hard working and showed a professionalism that represented your company as a high end provider. I would not only use your service again but be more than happy to refer you to anyone looking to obtain this kind of service. Please feel free to use this information on your website including the before and after pictures. Best Regards, |
