We often get compliments from our customers on what a hard-working, polite, and professional group we have working on our floor projects.
Recently, I had the opportunity to visit a jobsite, which I don’t often get to do since I am working in the office. At the time I visited I found only Rick, one of our Foremen, working alone, intent on carefully and purposefully operating a lumbering beast of a machine. As he maneuvered the planetary diamond grinder inch by inch across the concrete floor, I walked over to say hello. He stopped the machine and with a happy smile greeted me and we talked about how the work was progressing. The rest of the crew had taken a break for a late lunch – a favorite part of the day. Within a few minutes they all returned. Each one entered the warehouse with a smile and happy greeting. A few seconds later, after grabbing goggles, gloves and ear plugs, they got right back to their task intent on a process that has become second nature.
I know the long hours and hard work they put into each floor coating installation. The various skills needed to prepare and resurface a concrete floor are more than menial tasks to them. As I observed them, each person performed a well-honed skill almost gracefully. There was no confusion, no asking what to do next. They worked together like a well-oiled machine. They each cooperate for the good of the whole. They have a united vision of the finished floor. It’s more than just a concrete floor to them. It’s a work of art, an industrial mural on which each of them is proud to affix their signature.
I saw what the customer sees and thought what a great group of people make our company the best it can be. I am personally proud of what they accomplish every day and proud to be a part of it.
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